Last updated: January 2026
Your privacy and safety matter at Lumonix. This policy explains what guest information we collect during your visit, how we protect it, and the choices available to you. By visiting our park and website, you agree to these privacy practices.
When you purchase tickets, play games, or contact our team, we collect details you provide — including your name, email, phone number, and payment information. We also gather technical data like your device type and which attractions you visit, helping us enhance your experience and optimize park operations.
We protect your personal information with the latest security technology. Payment details are encrypted and processed through trusted providers — we never store full card numbers on our servers.
We use cookies to remember your preferences and understand how you explore Lumonix. You can control cookies through your browser settings at any time.
You can ask to see, update or delete the personal information we hold about you at any time. Just get in touch and we will be happy to help.
If you have any questions about this policy, please reach out through our contact page and we will respond as soon as we can.